You will get an email from our payment processor stating that your card has declined. You will need to call CNY to update your credit card information and make up the missed payment in your portal or with the Patient Accounting Team member on the phone when you call with your updated card.  WE DO NOT CALL PATIENTS ON THE PHONE TO INFORM OF DECLINES.  If your payment declines for 2+ months without payments being made up, you will need to make up all missing payments in order to start new treatment with CNY.