There are two primary ways you can communicate with us! First, we have a Clinical Team that is staffed with highly qualified fertility nurses who are available to you Monday through Friday from 6:00AM to 8:00PM Eastern and Saturdays from 7:00AM to 2:00PM Eastern. If they are unable to answer your question, they will send a note over to the Travel Team to assist you! The other way you can get in touch for non-urgent matters is through the Patient Portal. Please be sure to select “Travel Team” as your recipient so that your message can be answered in a timely fashion.