FAQ - Getting Started
Our Syracuse, Albany, Buffalo, and Colorado Springs offices perform all IVF retrievals/transfers and other major fertility procedures. To learn more about doing IVF, Tubal Reversals, Donor Egg IVF or other fertility treatments at CNY when you don’t live near one of our retrieval and transfer centers, check out our Traveling for Fertility Treatment page.
You can see a full list of our office locations here.
That said, over half of our patients come from states which have no CNY Fertility offices because of our high-quality care, pricing at just 1/3 the cost of the national average, and payment plans.
Most coming from outside the area only need to be near one of our offices for 2-7 days.
We offer just about every fertility treatment there is from lower intervention treatments like ovulation induction and IUI (intrauterine insemination aka artificial insemination) to more advanced treatments like IVF, mini IVF, FETs, Genetic Testing, and sperm retrieval procedures to surgeries for previous sterilization like Tubal Ligation Reversals and Vasectomy Reversals. We are also known for our successful treatment of those with a history of multiple failed IVF cycles and recurrent pregnancy loss using enhancement and immune protocols and offer holistic fertility focus therapies like acupuncture, massage, and yoga.
Consultations are held between you, your partner and one of our providers. During your consultation, our provider will review your medical, surgical and fertility history to determine the necessary testing and the appropriate treatment plan.
At the time of your in-office consultation, bloodwork, ultrasound and semen analysis may be performed. A phone consultation is the same thing, minus any testing. If having a phone consultation it is therefore appropriate for you to have some preliminary testing done beforehand.
You will leave your consultation with a clear understanding of the steps ahead in your fertility journey.
We donate an IVF cycle each and every month. While most months are open to everyone, some months do have themes and or restrictions. Rules to apply generally change each and every month and are announced on social media and through our newsletter. The best way to stay informed is to follow us closely on Instagram and Facebook pages.
For more information, you can head to our IVF Grant Page.
Your first step is scheduling a consultation appointment. Consultations can be completed in-person at one of our 6 locations or over the phone. To schedule a consultation, please call 844-315-2229 or complete our online form by following the link below:
Yes! In fact, due to the incredible medical and personal care we give to each and every one of our clients coupled with the affordability of our treatments (which is less than 1/3 the national average) over 1/2 of our clients come from states in which we have no office.
How is all of this possible? Well, all of our out-of-town clients have one of two options.
- Travel to us and stay with us for the entirety of your treatment (usually a few weeks)
- Have a majority of your treatment (all of your monitoring) managed by us, but done through your local OB/GYN, hospital, radiologist, or fertility clinic. If you need help finding a facility to do the monitoring, check out our map of affiliated monitoring facilities.
If you, like a vast majority of our travel clients, choose option two, we have a dedicated travel team that will provide you with orders for local monitoring and will communicate all of your instructions throughout your cycle. You then only have to travel to us for your actual fertility procedures. For IUI, that is your insemination, for IVF that is your egg retrieval and embryo transfer, and for Donor egg IVF that’s only your transfer if your sperm is shipped to our office beforehand (otherwise the male partner would need to be present for the egg retrieval).
For each of these, we recommend you arrive the day before your procedure. If you are driving, you may leave later the day of your procedure (only if someone else is driving). If you are flying, we recommend you wait until the day after your procedure to return home.
Think of this time as the preparatory period for a pregnancy. Light exercise like walking/yoga, high fat low carb diet, vitamins and rest are recommended. It is best to abstain from alcohol, quit smoking not take any harmful substances.
No you do not need a referral although many of our clients come through referrals.
Infertility is defined as the inability to conceive for 1 year when having unprotected intercourse. For women over 35, infertility is defined as the inability to conceive for 6 months or more. However, there can be many instances where one could be diagnosed with infertility sooner given a known condition or testing.
This may be the first question that goes through your head after you have been trying to conceive for any amount of time, or if you have begun your treatment for infertility. Infertility is a tricky condition. There are a variety of emotions associated with it, the stigma in our culture is that pregnancy should be “easy” and “natural” and these phrases can cause couples to feel inadequate and frustrated with their situation. The truth is that 10% of all couples are infertile and infertility is a disease and should be given the same emotional support as other diseases are given, and be free of that stigma.
There is nothing that you have done wrong which has caused your infertility. Dealing with the emotions that infertility brings about can often lead couples to the blame game. They can blame themselves, (oh if I just hadn’t waited so long) or their partners (well if he/she just had done this..) when the truth of the situation is that the blame game will only hurt your relationship at a time when you need to support one another the most. Take your infertility factor, whether it be male factor, female factor or both, as your united diagnosis. Don’t make it a “mine” or “your” issue, become a united front! You will likely feel sadness and pain, find comfort in your partner and offer your comfort to your partner.
The journey of infertility can be long, with highs and lows. Knowing that it’s you and your partner against the world will help you during all these times.
Please contact our office AT LEAST 2 weeks prior to the start of your menses. It can take a minimum of 2 weeks for you to receive your medications and to be certain all necessary prior authorizations are in place. Of course, if you have not yet had your new patient consultation, we often book those out months in advance and therefore recommend setting your consult up as soon as you know you are ready to get started. After your initial consultation you can begin treatment with the start of your next cycle (if there is enough time to receive all your meds) but are also free to wait a few months to get started. If your cycles are irregular, then once you have your meds, you can come in for a baseline and begin your treatment.
All of our offices see patients that are doing IVF; however, all retrievals and transfers take place at our Syracuse, Albany, Buffalo, or Colorado Springs offices.
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